This User Agreement and Privacy Policy governs each website, mobile site, onboard application, and/or other service, regardless of how distributed, transmitted, published, or broadcast (each, a “Service”) provided by LXM AERO GmbH and its subsidiaries and/or affiliates (“we,” “us,” or “our”) that links to this User Agreement and Privacy Policy, which is binding on all those who access, visit and/or use the service, whether acting as an individual or on behalf of an entity, including you and all persons, entities, or digital engines of any kind that harvest, crawl, index, scrape, spider, or mine digital content by an automated or manual process or otherwise (collectively, “you” or “your”).
At LXM AERO, we very much appreciate your readership and understand the importance of your personal privacy. This policy is available to help you understand the handling of information while you’re on the site. On this page, we’ll explain our approach to achieving GDPR-compliance, both for ourselves and for you.
People have different privacy concerns. Our goal is to be clear about what information we collect, so that you can make meaningful choices about how it is used. For example:
If you contact us by e-mail, your data will be stored in the context of the legal storage obligation to process the request and our proper business relationship. We will not share this information without your consent.
If you send us an enquiry through the contact form on this website, we process the details you enter — the service you need, the aircraft type, your name and work email address and, if you provide them, the number of aircraft, your company, the timing, the location and your message — in order to answer your enquiry and, where it leads to one, to prepare and perform a contract (Art. 6 (1) (b) GDPR).
To show you our ISO 9001:2015 certificate, we ask for your work email address and your consent to use it to send you this document (Art. 6 (1) (a) GDPR). You can withdraw this consent at any time by writing to info@lxm-aero.com.
Requests from both forms are stored in the database of this website, which is operated by our hosting provider easyname in Austria. We are notified of each new request by email to our mailboxes, which are provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland. We keep this data for as long as it is needed to deal with your request and any resulting business relationship, and for no longer than three years, unless statutory retention obligations require us to keep it longer.
We collect information through technology, such as cookies, pixels, and Web beacons, including when you visit our services. “Cookies” are small pieces of information that are stored by your browser on your computer’s hard drive. LXM AERO or its advertisers may send a cookie to your computer through your browser. LXM AERO uses cookies to track page requests and the duration of each user’s visit, and the use of cookies allows us to provide a user’s browser with information tailored to the visitor’s preferences and needs and to also streamline the user’s visits to our services. You can choose whether to accept cookies by changing the settings of your browser.
You can reset your browser to refuse all cookies or allow your browser to show you when a cookie is being sent. If you choose not to accept cookies, your experience at our services may be diminished and some features may not work as intended. Pixel tags are tiny graphic images that tell us what parts of the service have been visited or measure the effectiveness of searches users perform on the website. We may also use pixel tags in email messages to tell us whether emails have been opened to assure that we are only sending messages that are of interest to our users.
In addition, LXM AERO automatically receives and records information on our server logs from your browser, including your IP address, LXM AERO cookie information, and the service page you request. LXM AERO uses this information to help diagnose problems with our servers, for system administration, and to examine our website traffic in aggregate. The information may also be collected and used to improve the content of our services and to customize content and/or layout for each user for a personalized experience.
Please note that LXM AERO may allow third party advertisers that are presenting advertisements on some of our pages to set and access their cookies on your computer. Among other things, these third parties may use cookies, pixel tags and other technologies to enable such third parties to record which ads your browser has loaded and which pages you may have been viewing when the ads were delivered or accessed. Advertisers’ use of cookies is subject to their own privacy policies, not the LXM AERO Privacy Policy.
Consent management. When you first visit this website, a consent banner asks which categories of cookies and similar technologies you accept. Your choice is stored in cookies whose names begin with “cmplz_” for 365 days. Technologies in the categories statistics and marketing are only loaded after you have given your consent. You can change or withdraw your consent at any time in our Cookie Policy, which also lists the cookies in detail.
This website uses the typefaces Nohemi and Geist. Both are delivered from our own server; no connection to third-party servers is made when they are loaded.
If you consent to statistics cookies, this website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States.
In case IP-anonymisation is activated on this website, your IP address will be truncated within the area of Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the whole IP address will be first transferred to a Google server in the USA and truncated there. The IP-anonymisation is active on this website.
Google will use this information on behalf of the operator of this website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.
The IP-address, that your Browser conveys within the scope of Google Analytics, will not be associated with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also opt-out from being tracked by Google Analytics with effect for the future by downloading and installing Google Analytics Opt-out Browser Addon for your current web browser: http://tools.google.com/dlpage/gaoptout?hl=en.
If you consent to marketing cookies, this website uses Leadfeeder, a service provided by Leadfeeder Finland Oy as part of Dealfront Group GmbH (dba Leadfeeder), Durlacher Allee 73, 76131 Karlsruhe, Germany. Leadfeeder processes the IP address of your visit in order to identify which companies visit our website, by matching it against a list of known companies and adding details such as the company name or industry. For this purpose a first-party cookie (“_lfa”) is set. The processing is based on your consent (Art. 6 (1) (a) GDPR), which you can withdraw at any time with effect for the future. The data is deleted as soon as it is no longer required for this purpose.
Registration is not required in order to use our services. However, LXM AERO may provide comments, polls, submission forms, etc. to its users. You may be required to register for these features. If you do register, and in the process provide us with personally identifiable information, no information will be shared with any third-party organization except with your express consent. If you post comments or articles on the site, any personally identifiable information you provide in those comments or articles will be public. As such, we are not responsible for personally identifiable information that you may choose to share through these channels.
LXM AERO occasionally conducts subscriber and/or user surveys to better target our content to our audiences. The aggregated information collected is sometimes shared with our advertisers, however, we do not share specific individual information with third parties.
LXM AERO operates several services featuring its travel-related content and offers. LXM AERO may share personal information collected from users of its services internally across these services to better serve its users.
LXM AERO has numerous products and services and therefore numerous email and promotion lists. In an effort to allow users to tailor their participation in LXM AERO services and promotions, LXM AERO provides users the ability to choose specific lists or products of interest and opt-out options are product- and use/list- specific. All email promotions sent from LXM AERO provide an opt-out link at the bottom of the email pursuant to which users can opt-out of specific products and promotions. If you receive one of these emails and wish to unsubscribe please follow the instructions given in each email or contact us directly at info@lxm-aero.com
If you provide financial information, we use that information primarily to verify your credit and collect payments for your purchases, orders, subscriptions, etc.
If you provide us with personally identifiable information for the purposes of receiving these communications, this information will not be shared with any third-party organization except with your express consent. If your personally identifiable information changes, or if you no longer wish us to possess your information, you can request correction, updating, or deletion of your information by emailing us at info@lxm-aero.com
LXM AERO does not rent, sell, or share personal information about you with other people or non-affiliated companies except to provide products or services you have requested, when we have your permission, or under the following circumstances:
LXM AERO or one of our service-advertising partners may deliver ads appearing on our contents to users of our contents & services. Our advertising partners may set cookies, or we may set cookies on behalf of our advertiser. These cookies allow the ad server to recognize your computer each time they send you an advertisement. In this way, ad servers may compile information about where you, or others who are using your browsing device, saw their advertisements and determine which ads are clicked on. This information allows our private ad network to deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers only the use of cookies by LXM AERO and does not cover the use of cookies by any third-party advertisers.
As you browse the LXM AERO websites, advertising cookies will be placed on your computer so that we can understand what you are interested in. Our display advertising partner then enables us to present you with retargeting advertising on other sites based on your previous interaction with LXM AERO. The techniques our partners employ do not collect personal information such as your name, email address, postal address or telephone number.
Our services may contain links to other websites that are not controlled by us. We are not responsible for the privacy practices and policies of any service other than our own.
We follow accepted industry standards and regulations to protect personal information you have provided.
We work hard to protect LXM AERO and our users from unauthorized access to or unauthorized alteration, disclosure or destruction of information we hold. In particular:
However, no method of electronic storage can ever be 100% secure. Therefore, we are not in a position to guarantee the absolute security of your information.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order or legal process served on our website.
To update your email address or change your email preferences please contact info@lxm-aero.com
LXM AERO reserves the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the website. Any such change, update or modification will be effective immediately upon posting on the website. Users will be informed of changes to this Privacy Policy via the “updated as of” notice on this Policy.
This privacy policy was last updated on 21 October 2026.
We’re committed to our users enjoying LXM AERO to help them understand and prepare for the General Data Protection Regulation (“GDPR”). The GDPR is the most comprehensive EU data privacy law in decades and has come into effect on May 25, 2018.
As well as strengthening and unifying user data privacy across the EU, it also puts new or additional obligations upon anyone that handles EU citizens’ personal data, regardless of where they are located.
Below, we’ll explain our approach to achieving GDPR-compliance, both for ourselves and for our Customers.
The customer has the right to obtain confirmation as to whether their personal data is being processed.
The customer has the right to have inaccurate or incomplete personal data rectified.
The customer has the right to demand the erasure of personal data without undue delay where one of the grounds stated under Art. 17 Para. 1 GDPR applies.
The customer has the right to demand that the processing of personal data is restricted where one of the grounds stated under Art. 18 Para. 1 GDPR applies.
Objecting to profiling: the customer has the right to lodge an objection at any time to the processing of their personal data for the purposes of profiling.
Objecting to direct advertisement: the customer has the right to lodge an objection at any time to the processing of their personal data for the purposes of direct advertisement.
The customer has the right to receive their personal data in a structured, commonly used and machine-readable format.
Every customer has the right to lodge a complaint with a supervisory authority if they consider that the processing of personal data relating to them infringes this regulation.
Austrian Data Protection Authority
Wickenburggasse 8, 1080 Vienna, Austria
Telephone: +43 1 52 152-0
Email: dsb@dsb.gv.at
Website: www.dsb.gv.at
If you have any questions regarding this policy, please contact us at: LXM AERO GmbH, Hietzinger Hauptstraße 73, 1130 Vienna, Austria
or send us an email to: info@lxm-aero.com
See also: Imprint · Privacy Policy · Terms & Conditions
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